Cicerone Certified Beer Server Practice Exam

What action should you take if you notice old, unstable beer while examining a bottle?

1. Serve it immediately

2. Return it to the supplier

3. Ensure proper pouring technique

4. Check for flavor before serving

The correct answer is: Return it to the supplier

When encountering old or unstable beer while examining a bottle, returning it to the supplier is the appropriate action because it ensures that customers receive high-quality products. Old beer may have degraded in flavor, aroma, and overall quality, which can negatively impact the drinking experience. By returning it, you advocate for quality control and protect the integrity of the establishment’s offerings. Taking this step also prompts the supplier to take necessary actions, such as removing unsold inventory or educating staff on proper rotation practices to prevent further issues with product freshness. Ensuring the beer served is fresh not only fulfills customer expectations but also upholds the establishment’s reputation for quality.